Find the booking workflow that fits your business
BookAvi is a flexible booking-management system for service, appointment, hire and event businesses. Most businesses fall into one of four patterns — pick yours to see how the journey works.
Appointments
Customers book into a scheduled slot with you or a member of staff.
Choose service → choose staff and time → reserve or pay → confirmation
- • Fixed-length slots, often repeated weekly
- • Availability tied to each staff member
- • Rescheduling and no-shows are the daily reality
Services
You deliver work at a customer address, a venue or online.
Enquiry → estimate or quote → booking → work completed → payment
- • Price depends on the job, not a fixed menu
- • Travel time and postcode matter
- • Invoices are often raised after the visit
Hires
Equipment, spaces or products go out for a set period and come back.
Enquiry → availability check → quote → deposit → reserved → collection and return
- • The same item cannot go to two customers at once
- • Bookings run across days, not hours
- • Deposits and damage terms are standard
Events
One date, a package of services, staff and kit to allocate.
Enquiry → quote → contract → deposit → event calendar → balance payment
- • Booked months ahead against a single date
- • Packages, add-ons and travel charges
- • Contracts, final details and job sheets
Businesses BookAvi is designed for
These are potential use cases, not a customer list. If your business works through enquiries, appointments, reservations or hires, the same building blocks apply.
Not sure which one you are?
Plenty of businesses are a mix — a venue that also hires equipment, or a photographer who takes both appointments and event bookings. You can switch parts of BookAvi on and off, so start with the closest match.