Booking software for appointment-based businesses
If customers pick a service, a person and a time slot, you need availability that is always right and reminders that cut no-shows. BookAvi handles the slot, the staff member, the payment and the follow-up without a quote or contract getting in the way.
The booking journey
- 1Customer chooses the service they want and sees its real duration
- 2They pick a staff member — or any available one — and an open time
- 3They reserve the slot, or pay a deposit or the full amount up front
- 4Confirmation goes out immediately, with a reminder before the appointment
- 5You mark it complete; repeat customers rebook from their own record
What usually goes wrong — and what BookAvi does about it
Two customers booked into the same slot
Availability is calculated from each staff member's working hours and existing appointments, so a taken slot disappears the moment it is booked.
No-shows and last-minute cancellations
Automated reminder emails go out ahead of the appointment, and you can require a deposit before a slot is held.
Back-to-back bookings with no breathing room
Set setup and tidy-up time per service so the next slot never starts the second the last one ends.
Regulars asking for the same slot every week
Recurring bookings create the whole run at once, and each customer record holds their history, notes and preferences.
How the workspace is set up
- Services — each with its own duration, price and staff who can deliver it
- Staff schedules — working hours and time off drive what customers can book
- Deposits or full payment — take card payment at the point of booking
- Reminders — automatic confirmation and pre-appointment emails
- Terminology — call them clients, patients, members or students
Usually left switched off: contracts, equipment allocation, event questionnaires, job sheets. You can enable any of them later.
Businesses this suits
Examples of the kinds of business this workflow is designed for.
From first enquiry to confirmed booking
14 days free, no payment card required, cancel anytime.