Subprocessors

Last updated: 7 September 2026

BookAvi is operated by Clyde Side Events Scotland Ltd, trading as BookAvi. To run the service we use the third-party providers listed below. Where BookAvi acts as a processor for your customer data, these providers are our subprocessors under the Data Processing Agreement.

Third-party providers used by BookAvi, their purpose, the data involved and where they process it
ProviderPurposeData involvedProcessing location
SupabaseDatabase, authentication and file storage for the BookAvi applicationAccount data, business records, customer and booking records, uploaded filesEU / UK regions
CloudflareApplication hosting, content delivery and network securityIP address, request metadata, data in transitGlobal edge network
LovablePlatform used to build, deploy and operate the BookAvi applicationDeployment and operational metadata; access to application infrastructureEU / US
StripeSubscription billing and customer payment processingBilling name, email, payment card details (held by Stripe), invoice metadataEU / US
ResendTransactional email delivery (quotes, invoices, reminders, account emails)Recipient name and email address, email subject and contentEU / US
Google (Gmail / Workspace)Optional — sends email from your own mailbox when you connect itRecipient details and email content, sent via your own Google accountGlobal
Microsoft (365 / Outlook)Optional — sends email from your own mailbox when you connect itRecipient details and email content, sent via your own Microsoft accountGlobal
Your own SMTP serverOptional — sends email through an email server you provideRecipient details and email contentDetermined by your provider

Optional providers

Gmail, Microsoft 365 and your own SMTP server are only used if you choose to connect them in Settings. If you connect one, email you send through BookAvi is delivered by that provider under your own agreement with them rather than ours.

Changes to this list

We will update this page before adding or replacing a subprocessor that handles personal data. If you would like advance notice of changes by email, write to info@bookavi.com and we will add you to the notification list.

Questions

Contact info@bookavi.com. See also our Privacy Notice and Terms and Conditions.