How a service business runs on BookAvi
Follow a job from the first enquiry to a paid invoice, with the wording a cleaner, gardener, trade or mobile valeter would see in their own workspace.
Suits: Cleaners, gardeners, trades, mobile valeting, installers. Nothing here needs an account — it's a guided tour with example figures.
The wording you'd see
BookAvi renames itself to match how you talk about your work.
Statuses this business moves through
1. An enquiry arrives with the address and the work
The form on your website asks the things you actually need — the address, the postcode, access notes and what the customer wants doing.
New enquiry
New enquiry- Customer
- Laura Mitchell
- Service
- Deep clean / first visit
- Date wanted
- Thu 15 Oct, 09:00
- Address
- Riverside Offices, PA19 1AB
- Access
- Key safe, code on arrival
2. Quote the job with travel added
Pull in your saved services, add travel or extras, set the deposit, and send. No spreadsheet, no re-typing prices.
Quote Q-0001
Quote sent- Deep clean / first visit
- £140.00
- Travel
- £40.00
- Total
- £180.00
- Deposit to book
- £45.00
Sent to laura.mitchell@example.com
3. Accepted — and it becomes a job
When the customer accepts, the enquiry turns into a booked job with the date, the address and the team member on it.
Job confirmed
Deposit paid- When
- Thu 15 Oct, 09:00 – 12:00
- Van
- Van 1
- Team
- Ryan + Chris
- Deposit received
- £45.00
- Balance due
- £135.00
4. The team gets a job sheet, not a text message
Every job has a printable sheet with the address, access notes, times and what's included — plus private notes the customer never sees.
Job sheet — 15 Oct
- On site
- 08:45 (15 min set-up)
- Parking
- Loading bay, rear entrance
- Included
- Deep clean, 3 hours, 2 staff
- Staff-only note
- Client prefers no radio
5. Invoice, payment, done
Raise the invoice from the job, record the balance when it lands, and the job closes itself out as paid in full.
Invoice INV-0001
Paid in full- Total
- £180.00
- Deposit
- £45.00
- Balance received
- £135.00
- Outstanding
- £0.00
See another kind of business
Set this up for your own jobs
Choose your business type at signup and BookAvi arrives already worded like this, with a starter list of services you can edit.